In Store Purchases

Products purchased from a Rebel Sport store may be returned to any Rebel Sport store across Australia for a refund and/or return. Unfortunately in store purchases can not be returned to the Website store, however the Website Customer Service Team will be happy to assist you with exchanging your purchase where possible.

Click here for your nearest store location.

On-line Purchases

If you are not happy with your product that was purchased on-line for any reason, rebelsport.com.au is happy to exchange it or provide you with a credit on your customer account, providing the product is returned to us in its original condition, undamaged and unopened. The customer will pay all freight charges.

If goods are faulty, wrongly described or different from a sample shown, you may choose between a refund, exchange or a credit. Please see instructions below for Defective Items.

Defective Items

Defective items must be returned to rebelsport.com.au within (14) fourteen days of the purchase date to be eligible for replacement. Depending on the fault, certain products may need to be returned to the manufacturer for inspection. Items will be replaced with the same item originally purchased. For items that cannot be replaced, a full refund will be offered.

Returning a Standard Product

1. Complete the Returns Slip overleaf of your delivery invoice and place inside the return package.
2. Affix the Returns Label to the outside of your parcel.
3. Items may also be returned to your local Rebel Sport store.
4. As soon as the return has been received, a replacement product will be shipped
5. If you wish to contact our customer service team to discuss your return please complete the on-line Contact Form or phone 1300 654 502

Please Note: If the order was placed incorrectly by yourself you will be charged the return courier fee. Alternatively, if you wish to avoid a courier fee please visit you nearest Rebel Sport store for a refund.

Returning a Bulky Item

1. Complete the Returns Slip overleaf of your delivery invoice and place inside the return package.
2. Affix the Returns Label to the outside of your parcel.
3. Items may also be returned to your local Rebel Sport store.
4. Please contact our customer service team to discuss your return please complete the on-line Contact Form or phone 1300 654 502.
5. Our customer service Team will arrange for your item to be picked up by a courier.

Please Note: If the order was placed incorrectly by yourself you will be charged the return courier fee. Alternatively, if you wish to avoid a courier fee please visit you nearest Rebel Sport store for a refund.

IMPORTANT

• The return must be received by rebelsport.com.au within (10) ten days from dispatch.
• Replacement product will only be shipped after the faulty item has been received by rebelsport.com.au.
• All returns must have an RA number.
• Any item that is returned to rebelsport.com.au without an RA number will be returned to sender.
• If you feel that your return falls outside of our policy, then you will need to complete the on-line Contact Form, or contact the rebelsport.com.au Customer Service team on 1300 654 502, to confirm if your return can be accepted.