Frequently Asked Questions

Creating an account will join you up to our rebel active loyalty program.

You can find out more information through rebel active.

To create a rebel active account, you can register here, then enter all mandatory fields marked with an asterisk (*), along with placing a tick to receive rebel marketing material. When you have finished, select Create My Account

Your nominated email address and password will be used as your login credentials for future account access.

Once you have registered a rebel active account and created a password, you will able to log in and update your details.

Please ensure your street address, phone number and email address are kept updated. If you are logged into your account when placing an online order, the information provided is pre-filled during the checkout process.

It also helps us to communicate with you if you have subscribed to our marketing notifications. To opt out, please select My Account from the footer of the website, followed by Personal Information and uncheck the tick box to receive marketing information.

Once you are logged into your account, you can update your password via the Change Password in the My Account section.

If you have forgotten your password, head to the Login page and select Forgot Password?.

A temporary password will be emailed to you. Open the email and either click the link to reset the password, or copy the temporary one provided.